Contact
Email us or use the live chat. We read both.
Questions, billing, account help, privacy and legal requests. To report abuse by a HelloHop customer, use the subject "Abuse report".
Live chat
The chat is on every page and in the console. Maya, our AI assistant, answers first so you get a reply right away. Josh is our human support desk: a person on the team reads the thread and follows up, usually within a few hours, and any human reply is labeled "Josh (Human)".
Business address
Socialground Co., Ltd., 29/20 Kanchanapisek Road, Thap Chang, Saphan Sung, Bangkok 10250, ThailandRegistration no./tax ID 0105563044920